"Solar Help has the Best after installation service. I had a solar water heater system installed last year and just noticed that the water was not hot while washing the dinner dishes. It was after business hours when I called the office and left a message about the problem. I then took the off chance of calling John to see if he could check out the problem in the morning. John answered and said that he was off island and would not be back until mid-week. He talked me through the trouble shooting then John said to try to call Brandon. I called Brandon and relayed that John had suggested that I contact him about possibly checking the system early the next day. He responded that he would stop by after his sons practice, tonight. Brandon arrived like clockwork, tested the system, found the problem and repaired the problem (defective part). I am genuinely impressed by the quality and professionalism of their service that continues after installation. I recommend Solar Help Hawaii for your Solar needs."
- Nui Loa to John and Brandon
"I've known Dale Domen, Owner of Solar Help Hawaii, for 19 years. While working at R&R, he took on installation jobs with various contractor customers to prepare himself for the ultimate goal of owning his own sales installation solar business. While working in the field he learned first hand whose good installation practices to adopt and whose shortcuts to avoid. Though I'm sorry to have lost him as an employee, Dale has become an asset to R&R as one of its best dealers. I can only recommend him to become "your solar company!"
- Rolf Christ, President R&R Solar Supply
"I would like to thank you guys for your excellent response and service for our solar system. On short notice you were able to accomodate our need for a new system during our home renovation. The crew was especially prompt, efficient, and friendly. We would not have been able to continue our project if Solar Help Hawaii did not step in on short notice. We will definitely recommend your company to others. Thank you!!"
- John & Michelle Yim
"Please accept this as our sincere thank your for taking the time off away from your family on New Year's Eve to come to our home to set up our hot-water heater. We were able to get hot water for our showers, which was great! Thank you so much! If any of our friends ask for a solar heater specialist, we will definitely recommend you!"
- Calvin & Mya Taketa
"I was thoroughly impressed with the service I received from your company! [You] came out to my house on short notice at the end of the day and stopped my leaking solar system. [The technician] patiently explained what a new system would cost, and what he recommended for my house. He was very knowledgable, and I got the impression that he was speaking honestly with me, which is sometimes rare to find in today's business climate. I just wanted to let you know that we are going to be purchasing a new system in the near future, and we will buy it from no other company except Solar Help!"
- Don Rochon
"Thank you so much for the excellent job you did installing our new solar hot water system at our Kaneohe home. The crew of workers who came to our house to perform the installation was a pleasure to deal with. They were professional, communicated clearly, and provided a high quality job.
As homeowners for over twenty years, we have dealt with many different contractors. Some are unprofessional and are just too busy to return phone calls, some do less than decent quality work, and others we have had to reject due to the number of complaints and legal actions against their company.
However, your company is different. Solar Help Hawaii is "top notch." After researching and learning about your company's flawless complaint history, it was obvious to give you our business (and we are so glad we did). Our experience was so positive that we will continue to recommend Solar Help Hawaii to our neighbors, friends, and family members.
Again, thank you and keep up the great job!"
- Katherine & Nick Marrone
"Just wanted to let you know how much we appreciated the great work [Solar Help Hawaii] did for us yesterday at our house. The solar panels and the water heater looks good. My Mom who was attending the house, was impressed at the efficient work that was done as well as the sincerity of [your crew]. Thank you again for coming to our house's rescue!"
- Paul & Lynda Agena
"Today we had the Crew from Solar Help do our installation. They are the sweetest local boys and in no time at all they were done. The Solar Help Van was Spectacular! State of the art lift and safe. From start to finish this Crew was OUTSTANDING! Polite and Happy!"
- Dale and Rita Ramsey